Communication is one of the most important aspects of our lives that, ironically, many of us pay the least attention to. Regretfully, the main reason is that many of us have never been taught how to communicate in a way that benefits us and the person we are communicating with.

From the moment we wake up in the morning until we go to bed, we are communicating, first with family, then with coworkers, neighbors, friends, and so on.

We communicate either verbally, through our spoken words, or nonverbally, through eye contact, body language, and touch as well as through our thoughts, feelings, and passions. It has been estimated that only about 20 percent of our communication is verbal, and the rest is nonverbal. It is important, then, to pay attention to all the nonverbal clues we express to people as they speak more than the words we say.

For example, most people can remember when they were children and "the look" their parents gave them that expressed much more than words would.

Imagine if our communication with our spouses was clearer so that we knew how to express our feelings and ask for what we wanted--and we were heard. What if we, as parents, communicated from a place of personal power inside ourselves, expecting our children to listen and cooperate without having to yell?

Through verbal and nonverbal communication we let people know who we are, what we want, and how we feel. Therefore communication is one of the necessary building blocks for creating a solid and successful family environment.

Here are four steps that will enhance communication with your family.

1. Expressing Our Wants and Feelings - We all have wants and feelings. Once upon a time, in our youth, it was all right for us to want, and more so, it was even necessary for us to want. But many of us had parents who told us no, we could not join the big kids in the street, we could not ask for money or play with a certain thing, and that we asked too many questions. So "no, you don't want that" became the mantra of our lives. How many times did we hear statements such as these: "don't argue with me"; "if you want to cry, I'll give you something to cry about"; and so many others that taught us to stuff our feelings and shut up. No wonder we have a hard time expressing ourselves.

This transfers into our adulthood to our spouses and children. When we do not get what we want, we tend to blame and attack others, causing upset and a belief that relationships are hard. In order to improve our ability to communicate and therefore improve our relationship with our family, we need to understand and release any emotions like anger and resentment and the belief that we are going to upset someone by stating our wants. It is when we release these that we can express our current wants and feelings, and we can then hear the wants and feelings of our spouses and children.

2. Making Others Right - Any time we make negative comments to people about something they are doing or about a feeling or thought they have, we are making them wrong for who they are. This is called projection: the tendency to unconsciously place onto others our own undesirable ideas and impulses.

How can you tell if you are projecting? The easiest way to know is if you are judging. How many times do you judge your spouse or your children for actions they take or feelings they have? No one wants to be ignored, accused, or made wrong. Think of someone right now that you have done this to. What was his or her reaction? When we project, we think they are undeserving of our love or caring. Truly, the place to start letting go of judgments is within ourselves. The more we release our own judgments about ourselves, the less we project them onto our family members.

We can then make them right and see them as important, having value, and being okay for who they are because we have seen that about ourselves.
_______________________________________________________

Have you thought of "Empowering your Employees and hence Empowering Your Organisation"? See Change Consulting has a wide range of services for you to choose from:

1. Soft Skills Enhancement Training Programs (Around 30 Modules)

2. Sales Training Programs (Basic, Advanced and Negotiation Techniques).

3. Problem Solving Methods and Project Management Training Programs.

4. English Language Skills at any level.

5. Technical Training Programs (MS Office, Cyberlaw, Internet and Security, IT Audit).

6. Quality and Productivity Programs like TPM, TQM, 7QC Tools, 5S, Kaizen, SPC/SQC, MSA, FMEA, APQP, PPAP, Cost of Poor Quality, Poka Yoke and many more.

7. One on One - Individual Coaching Sessions for Top and Middle Level Executives.

8. NLP Techniques and NLP Based Training Programs.

9. Corporate Health Checkup Services, CEO Counseling & Business Process Re-engineering Services.
_______________________________________________________

3. Listening - What does listening have to do with communication? Why is listening so important? Listening allows us to get information, to learn about someone, and to understand another's feelings. Research has shown that people are listening only 25 percent of the time and that they make up the rest of what they think they hear. Therefore the nonlistener does not learn what there is to know, and the relationship becomes a classic lose-lose situation.

There are many reasons why we do not hear what other people are saying. Some of them include talking too much, being too consumed with our own opinions, thinking we know a lot more about something than the person talking and planning our remarks and actions before the other person finishes.

A good listener gives his or her undivided attention, asks questions without interrupting, does not judge until comprehension is complete, sees things from all points of view, and, especially, exercises the mind.

4. Having Agreements Instead of Expectations - Since we have not learned positive ways to communicate due to holding back our feelings and not asking for what we want, we end up having expectations of others. We feel as if they can read our minds and know what we want without having to express it.

Expectation is defined as "a prospect of future benefit." Because of this desire for a future benefit, we habitually deprive or withhold something desirable from ourselves for some outward goal or the love of someone in our lives. This is referred to as Sacrifice. For example, you think, "I will do this certain thing for my spouse, and when I do, she or he will love me more for it." Another example is thinking "I will pick up my child's toys, and he or she will learn from that and then pick up his or her own toys."

We also have expectations of ourselves based on what we think others want of us, and they become shoulds; examples are "I should be a better parent" or "I should be happy around my spouse all the time."

Because of fears we carry within ourselves about relationships and asking for what we want, we hold these expectations as a desire or a hope, wanting them to come true. We then sacrifice ourselves with these expectations, depriving ourselves of our wants. We become angry and disappointed when they do not come true and then feel guilty for having expressed the anger. In reality, we are angry with ourselves for not speaking up and asking for we want and need.

To resolve this, we need to observe when we run our lives by shoulds or expectations and instead then communicate to others our desires and make agreements with each family member. Successful family relationships depend on how well we communicate. By using these tools, you will learn how to listen and communicate with each other. You will empower yourself and your family members. And you will create more joy, love, and peace in the family household.

Would you like to know more about training and coaching services?

Please call : +91 94440 25283 (Anand) / +91 94440 25286 (Gangadharan)
Email : anand@seechangeworld.com / ganga@seechangeworld.com